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I am pleased to share that a chapter summarizing the core contributions of my Ph.D. thesis has been published in the Springer book series Fuzzy Management Methods (FMM).

The Research Focus

Mobility is a cornerstone of city life, but improving it is a deeply complex challenge. My research focuses on “smartifying” urban mobility services, with a specific emphasis on last-mile delivery.

In this chapter, I introduce a framework designed to improve first-try success rates in last-mile logistics. The goal was to create a solution that provides tangible benefits to both citizens and the various economic sectors that rely on efficient urban transport.

Bridging Science and Industry

One of the most rewarding aspects of this work was the transdisciplinary approach. By collaborating directly with two industry partners, I was able to:

• Incorporate the practical, “on-the-ground” expertise of industrial practitioners.
• Design and implement artifacts that solve real-world logistical hurdles.
• Extend scientific knowledge through validated, empirical results.

I want to thank my collaborators and the editors of the Fuzzy Management Methods series for the opportunity to contribute to this volume.

Citation & Access: Pincay, J. (2026). Smart Logistics. In: Fuzzy Management Methods. Springer.

🔗 Read the full chapter here: https://link.springer.com/chapter/10.1007/978-3-031-99423-4_3